Welcome to Shop On Click!
We’re excited to offer you a convenient and hassle-free way to shop for all your grocery and daily essential needs. Please take the time to read and understand our shopping terms before placing your order.
Products and Pricing
All the products listed on our webstore are priced in Nigerian Naira (NGN). We strive to provide accurate product information, including descriptions, images, and prices. However, we do not guarantee the accuracy of this information, and we reserve the right to correct any errors or omissions. We may also change our prices at any time without prior notice.
Ordering and Payment
To place an order, simply browse our webstore, add the items you want to your cart, and proceed to checkout. During the checkout process, you’ll need to provide us with your contact information, delivery address, and payment details. We accept payments through various channels such as bank transfer, credit and debit cards, and mobile money. Your order will be processed once we receive your payment confirmation.
Delivery
We offer delivery services within Lagos, Nigeria. Our delivery fees are determined based on the distance between our affiliate supermarket (Wmart) and your delivery address. We aim to deliver your order within 24-48 hours from the time you place your order. However, please note that delivery times may vary due to unforeseen circumstances such as traffic, weather, or other factors beyond our control.
Cancellations and Refunds
If you need to cancel your order, please notify us as soon as possible. We will do our best to accommodate your request, but we cannot guarantee that we can cancel your order if it has already been processed. If you receive a damaged or defective item, please contact us within 24 hours of receiving your order, and we will arrange for a replacement or refund. Learn more about our Return Policy
Customer Service
We take pride in offering excellent customer service. If you have any questions, concerns, or feedback, please don’t hesitate to contact us. You can reach us through our webstore, social media channels, email, whatsapp, or phone. We are available from Monday to Sundays, 09:00am to 06:00pm.
Privacy Policy
We take your privacy seriously and will never share your personal information with third parties without your consent. Please read our privacy policy for more information on how we collect, use, and protect your information.
Thank you for choosing Shop On Click. We hope you enjoy your shopping experience with us!
