Shopping Terms

This Terms was last modified on December 7, 2023

We’re excited to offer you a convenient and hassle-free way to shop for all your grocery and daily essential needs. Please take the time to read and understand our shopping terms before placing your order.

Products and Pricing

All the products listed on our webstore are priced in Nigerian Naira (NGN). We strive to provide accurate product information, including descriptions, images, and prices. However, we do not guarantee the accuracy of this information, and we reserve the right to correct any errors or omissions. We may also change our prices at any time without prior notice.

Ordering and Payment

To place an order, simply browse our webstore, add the items you want to your cart, and proceed to checkout. During the checkout process, you’ll need to provide us with your contact information, delivery address, and payment details. We accept payments through various channels such as bank transfer, credit and debit cards, and mobile money. Your order will be processed once we receive your payment confirmation.

Delivery

ShopOnClick’s delivery service is a seamless and efficient experience designed to elevate your shopping satisfaction. With a commitment to excellence, our Express Delivery option ensures prompt delivery of small orders that fits into a delivery bike, including Same Day Delivery for bulk orders that fits into a van, to select areas such as VGC, Lekki Phase 1, Victoria Island, Ikoyi, and Lagos Island.

We pride ourselves on precision and punctuality, starting bulk deliveries at 2:00pm and completing all orders by 7:00pm. The Island Delivery Fee ranges from ₦1,750.00 to ₦2,500.00, offering affordability without compromising on quality.

Express/Same-Day Delivery service to Lagos Mainland, Ajah, Farapark, Sangotedo, Awoyaya, and Lakowe, starting at ₦3,000.00, ensures your orders which can fit into a dispatch box reach you promptly.

Next-Day Delivery service to Lagos Mainland, Ajah, Farapark, Sangotedo, Awoyaya, and Lakowe, starting at ₦4,500.00, ensures your orders which can fit into a van reach you promptly.

Nationwide and international customers can also enjoy our reliable and swift delivery options, with a commitment to dispatching orders within 24 to 48 hours.

At ShopOnClick, we go beyond delivering products; we deliver an exceptional experience, combining efficiency, affordability, and a touch of luxury to your doorstep. Shop with us and redefine your expectations of online shopping delivery services.

Cancellations and Refunds

If you need to cancel your order, please notify us as soon as possible. If you receive a damaged or defective item, please contact us within 24 hours of receiving your order, and we will arrange for a replacement or refund. Learn more about our Return Policy

Customer Service

We take pride in offering excellent customer service. If you have any questions, concerns, or feedback, please don’t hesitate to contact us. You can reach us through our WhatsApp or Contact Sales.

Privacy Policy

We take your privacy seriously and will never share your personal information with third parties without your consent. Please read our privacy policy for more information on how we collect, use, and protect your information.

Thank you for choosing Shop On Click. We hope you enjoy your shopping experience with us!